GERMAN RETAIL CONGRESS
THE ANNUAL CONGRESS FOR THE GERMAN RETAIL INDUSTRY AND ITS PARTNERS
Save the Date! NOVEMBER 20-21, 2019 | MARITIM HOTEL BERLIN
Vision. Innovation. Prosperity.
Retail establishes value
 
Ladies and Gentlemen,
 
With the introduction of artificial intelligence, digitisation has reached its next stage of evolution, providing retailers with unprecedented opportunities to respond to their customers’ wishes and needs. At the same time, however, technological innovations pose significant challenges for retailers – from medium-sized merchants to large retail groups.
 
To successfully master these changes, retailers need the courage to develop visionary approaches – including redefining the role of stationary retail in a digital world, sharpening the core competencies of selling and strengthening their market position through new partnership models.
 
Thanks to its enormous adaptability, retail will continue to make a significant contribution to growth and prosperity for Germany in the future. After all, retail has always created more than just economic values. It is closer to our customers than any other industry and shapes the way we live together in our cities and the countryside.
 
You can find out which strategies can be used to actively manage these changes from our top industry experts and practitioners as well as creative unconventional thinkers at the German Retail Congress 2019.
Join us where the retail trade meets.

Stefan Genth
German Retail Association (HDE)

SPEAKERS 2019 INCLUDED

  • Josef Sanktjohanser

    President of the German Retail Association (HDE)
  • Dr. Angela Merkel

    Chancellor of the Federal Republic of Germany
  • Christian Lindner

    FDP Party Chairman & Chairman of the FDP Bundestag Fraction
  • Dunja Hayali

    Journalist & Facilitator (Presentation German Retail Congress)
  • Frans Muller

    President & CEO, Ahold Delhaize
  • Franz-Olaf Kallerhoff

    Chairman of the Board of Management, Procter & Gamble DACH
  • Dr. Marcus Ackermann

    Konzern-Vorstand Multichannel Distanzhandel, Otto Group
  • Daniel Füchtenschnieder

    Managing Director, bonprix Retail GmbH

THE GERMAN RETAIL CONGRESS 2019 AT A GLANCE

 

NOVEMBER 19, 2019
UNTER DEN LINDEN 17 | BERLIN

CRM EXCELLENCE DAY 2019 | 9am-5pm
The »CRM EXCELLENCE DAY« will take place on the day before the 2019 German Retail Congress, the exclusive exchange platform for customer data and customer experience management in retail. As a participant of the German Retail Congress, you save €200 with our attractive special price. More information at:  www.managementforum.com/crm
 
PRE-EVENING-Event | 6.30pm
On the eve of the German Retail Congress, we and Microsoft invite you to the popular warm-up. There, you will enjoy an exciting impulse program and a flying buffet, making it an excellent place to network. Take the opportunity to get in touch with the other participants in the run-up to the Congress.
 
NOVEMBER 20, 2019
MARITIM HOTEL | BERLIN
 
PLENUM | 9am-1.30pm
In addition to the political highlight, and the appearance of Federal Chancellor Dr Angela Merkel, you can expect exciting keynotes from trade experts and industry giants on various topics:

• Consumption 2020
• Strategic restructuring
• New working environments
• Digitisation of the value chain
• Artificial intelligence in retail
 
MASTERCLASSES | 2.45-6.15pm
Discuss your current questions in small groups with our specialist consultants.
 
3 PARALLEL CONFERENCES | 2.45-6.15pm
On the afternoon of the first day, three parallel rows will offer intensive opportunities to deepen your knowledge of strategy topics that are currently most relevant to the retail sector.
• Retail concepts, cooperation models & expansion strategies
• Retail organisation & personnel
• Customer-centred use of retail technologies
 
GERMAN RETAIL AWARD & RETAILER’S NIGHT | 7.30pm
The emotional highlight of the first day will be the presentation of the German Retail Prize in the evening, moderated by news anchor Judith Rakers. Join us live when the most successful companies and personalities in the industry are honoured and join us afterwards to celebrate the winners at the legendary afterparty.
 
NOVEMBER 21, 2019
MARITIM HOTEL | BERLIN


PLENUM | 9-11am
Hear about highly relevant specialist knowledge, the latest trends and valuable insights on various topics:

• Brand positioning & customer experience
• Retail & industry in dialogue
• The future of warehousing
• Retail in Asia
 
MASTERCLASSES | 12am-1.30pm
Discuss your current questions in small groups with our specialist consultants.
 
5 PARALLEL CONFERENCES | 12am-1.30pm
Best practice contributions in five parallel groups will present new approaches that you can directly implement in your company:

• HDE-Digital Forum
• Marketing & sales
• In-store processes
• Brand & retail
• Payment
 
LUNCH-SESSION | 1.40-3pm
The German Retail Congress will be rounded off by an interactive talk with FDP party chairman Christian Lindner.
 

 

 

THIS IS NEW
A modular program concept – choose your key topics.
From listener to participant – let yourself be surprised by many new, interactive program formats.
Young Professionals Corner – genuine support of young talents by top representatives of the industry.
The new DHK app – create your own agenda for the congress, contact other participants or ask the speakers directly. We thank our app sponsor »SIGNAL IDUNA«.

 

RETAIL WORLD & BRAIN SNACK STAGE

The congress exhibition »RETAIL WORLD« will take place simultaneously with the German Retail Congress. Take advantage of this small exhibition marketplace with approx. 60 selected retail partners, and get direct information from our on-site experts about the latest products, services and solutions for your company. At the »Interseroh« exhibition stand, you can also make your congress journey environmentally friendly and thus actively support the DHK’s sustainability initiative on-site. Let yourself be inspired by the young startups and innovators at our BRAIN SNACK STAGE at the exhibition site. They will be demonstrating their potential for the world of retail trade, and will also present their exciting business models and new products in short presentations.

BECOME A PARTNER

OF THE GERMAN RETAIL CONGRESS 2019

Please contact

Marylka Abraham
Senior Sales Manager
Sponsoring & Ausstellung
Phone: +49 (0) 211 887.28 215
Mail

Premium-Sponsors

Top-Sponsors

Sponsors

Media Partners

Venue

November 20-21, 2019

Maritim Hotel Berlin
Stauffenbergstraße 26
10785 Berlin

Phone: +49 (0) 30 2033.4410
E-Mail: info.ber@maritim.de


Online reservation

Impressions